Terms
The conditions of the favprints service, in plain words.
Who you are dealing with
favprints is run by Christian Seidel in Barcelona, Spain. The full details are in the legal notice.
The service
An automation on your iPhone sends the photos you mark as favourite to favprints. Once a month, after the 1st, favprints has them printed and posted to the address you gave, up to the number of photos per month you chose, oldest first.
To fill in: print size and paper, and what happens to a photo that is too small to print well.
Price and payment
Each photo costs €0.79. Each envelope also costs its postage, at what the post charges us. All prices include Spanish VAT (21%).
You pay in advance by topping up a balance, by card, Apple Pay or Google Pay through Stripe. Each envelope takes its bill from that balance. If the balance does not cover an envelope, the envelope waits until you top up; nothing is ever charged to your card without you.
To fill in: whether a balance expires (proposal: never) and whether unused balance is refunded on request (proposal: yes).
Delivery
favprints delivers within Europe.
To fill in: the list of countries, the shipping method (tracked or not), the usual delivery time, and what happens when an envelope gets lost.
Right of withdrawal
Prints of your own photos are made to your specification, so the 14-day right of withdrawal does not apply to them once they are printed (TRLGDCU, art. 103(c)).
To fill in: withdrawal from a top-up within 14 days of payment (balance not yet used), with the model withdrawal form.
Something wrong with your prints
Write to us. Prints that arrive damaged or misprinted are covered by the legal guarantee.
To fill in: the promise beyond the law (proposal: a damaged print is reprinted) and how to report it.
Ending the service
You can stop at any time: “Delete my account” on your rules page.
To fill in: what happens to a remaining balance when an account is deleted.
Law and disputes
To fill in: applicable law (Spanish, without taking away the protection of your own country’s consumer law), the competent courts, and the language of the contract.